Privacy Policy

At Winton Crest Ltd, operating under the name Winton Crest, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.wintoncrest.co.uk), use our services, or engage with us in other ways.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or use our services:

Personal Identification Information: This includes your name, email address, phone number, and any other information you provide to us through forms, enquiries, or bookings.

Technical Data: We may collect information about your device, IP address, browser type, operating system, and browsing patterns when you visit our website.

Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and collect analytical data.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To provide, manage, and improve our property management services.

To communicate with you, including responding to enquiries and providing updates regarding services, bookings, or maintenance.

To process and manage payments and transactions.

To improve our website and user experience.

To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, maintenance contractors, or property managers.

Legal Compliance: We may disclose your personal information if required by law, such as in response to a court order or government request.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device that help us understand how you interact with our website.

You can control cookie settings in your browser, but please note that disabling cookies may affect the functionality of our website.

5. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it. While we strive to use commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have certain rights regarding the personal information we hold about you:

Access and Correction: You can request access to your personal data and request corrections if any information is inaccurate.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Deletion: You may request the deletion of your personal information, subject to legal or contractual restrictions.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Winton Crest Ltd

20 Wenlock Road, London, England, N17GU

Admin@wintoncrest.co.uk

This Privacy Policy outlines how Winton Crest Ltd protects your privacy and ensures the security of your personal information while using our services.